Free transactions on MTN MoMo as customers enjoy more value with revision of transaction limits

Free transactions on MTN MoMo as customers enjoy more value with revision of transaction limits

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Accra 19 th March 2020. As part of efforts to support Government’s intervention to control the spread of
the COVID-19, MTN MoMo has implemented incentives approved by the Bank of Ghana to enable
customers adopt MoMo for financial transactions to minimize the risk posed by cash handling.
The incentives will take effect from 20th March and will end after three months. MTN MoMo
customers can send money transfers values up to GHS100 daily to MoMo wallets and other networks
for free.
In addition to this, the daily transaction and wallet limits have been increased to create more
convenience for customers. Customers with daily transaction limits of GHS300 can now transact with
an amount of GHS1000, whereas limits of GHS2000 and GHS5000 have been increased to GHS5,000
and GHS10, 000 respectively.
Also, wallet limits and balances have been revised. Customers with limits of GHS1,000, GHS 10,000
and GHS 20,000 have been increased to GHS2000, GHS15, 000 and GHS 30,000 respectively.
Again, to create more convenience for customers to transact with high values, there has been an
Increase in the monthly aggregated value of transactions for customers with limits of GHS3, 000 to
GHS6, 000. Monthly limits of GHS20,000 and GHS 50,000 will now have unlimited access.
Additionally, MTN MoMo would put in place measures to allow customers who do not have the
requirements to have access to MoMo service to do so and enjoy the convenience of cashless
transactions on MTN MoMo.
Remarking on the enhancement of Mobile Money transactions, the General Manager for MTN Mobile
Financial Services, Mr. Eli Hini expressed his appreciation to the Central Bank for demonstrating its
commitment to use technology as a means to reduce cash transactions in the economy. He called on
all customers to take advantage of incentives, enjoy the convenience of financial intermediation via
MTN MoMo and reduce person to person interaction in this period of managing the spread of COVID-
19 pandemic
He also cautioned customers to be aware of scammers and fraudsters. He reiterated the three Golden
Rules for mobile money stating that at no point should customers disclose their pin codes, allow others
to make transactions on their behalf. He also advised customers not to entertain calls to discuss their
wallets or respond to promotions they have not participated in. He encouraged customers to
crosscheck with MTN to verify any details before they take any action on their MoMo wallet. It is
important to note that no fraud on MTN MoMo will be successful without the active participation of the
MTN remains committed to making the lives of our customers a whole lot brighter through the delivery
of bold new digital services to our customers.


Media Contact:
Samuel Koranteng
Corporate Services Executive
Tel: 024 4300 000

About MTN Ghana/Mobile Money Ltd
MTN Ghana is the market leader in the increasingly competitive mobile telecommunications industry in
Ghana, offering subscribers a range of exciting options under Pay Monthly, Pay As You Go Services
and Mobile Financial services. MobileMoney Ltd is a subsidiary of MTN Ghana responsible for Mobile
Financial Services. Launched in 2009 with less than 100,000 MTN MoMo has 14 million registered
subscribers. MTN MoMo works with 18 partner banks and more than 124, 000 agents across the
country. By the end of quarter one of 2019, 411million transactions had been done on the MoMo
platform. Between 2016 and 2018 a sum of GHS 139million cedis was paid as Interest to over 10
million customers. For further information, visit



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